PrepGen.ai Terms and Conditions

Last Updated: January 06, 2026
Welcome to PrepGen.ai!

These Terms and Conditions ("Terms") govern your access to and use of the PrepGen.ai website, services, content, and applications (collectively, the "Service"). The Service is owned and operated by Keppek Labs Inc ("Company," "we," "us," or "our").

Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, you may not access the Service.

1. Acceptance of Terms

This agreement is a legally binding contract between you ("you," "user") and Keppek Labs Inc. By creating an account, making a purchase, or otherwise using the Service, you represent that you have read, understood, and agree to be bound by these Terms.

If you are a parent or legal guardian providing consent for your child (under the age of 18) to use the Service, you agree to be bound by these Terms in respect of your child's use of the Service.

2. Description of Service

PrepGen.ai provides an AI-powered online platform designed to help students prepare for competitive exams. Services include, but are not limited to, AI-generated diagnostic tests, personalised study plans, adaptive practice questions, performance analytics, and related educational content.

3. AI Disclaimer and Output Accuracy

The Service utilizes Large Language Models (LLMs) and other Artificial Intelligence (AI) technologies to generate content, questions, and explanations.

No Guarantee of Accuracy: You acknowledge that AI technology is experimental and rapidly evolving. It may occasionally produce incorrect, misleading, or offensive information (commonly referred to as "hallucinations"). Keppek Labs Inc makes no representations or warranties regarding the accuracy, reliability, or completeness of any AI-generated content.

Not Professional Advice: The content provided is for educational self-study purposes only. It is not a substitute for official study materials from exam governing bodies (e.g., the College Board, AAMC, or FSMB).

4. User Responsibility Regarding AI Content

Verification: You are solely responsible for verifying the accuracy of any information obtained through the Service before relying on it, especially for high-stakes examinations.

Critical Judgment: You agree to use your own judgment when interpreting AI-generated explanations or feedback. You generally should not rely on the Service as the sole source of truth for medical, legal, or safety-critical information.

5. User Accounts

Registration: To access most features, you must register for an account. You agree to provide true, accurate, current, and complete information during the registration process and to keep it updated.

Account Security: You are responsible for maintaining the confidentiality of your account password and all activities under your account. Notify us immediately of any unauthorized use.

Age Requirement: The Service is not intended for children under 13. Users between 13 and 18 may only use the Service with the consent and supervision of a parent or legal guardian.

6. Payments, Access Plans, and Refunds

a. Free Tier

We offer a Free Tier with limited features. These may include a cap on the number of practice questions, tests, or AI-powered interactions per month. Advertisements may be displayed on the Free Tier.

b. Premium Access Passes (One-Time Payments)

Purchase of Access: We offer Premium access via one-time payments for specific durations (e.g., 30 days, 60 days, 90 days, 6 months, or 1 year).

Non-Recurring: These purchases are not subscriptions. You will be charged once at the time of purchase. Your access to Premium features will automatically expire at the end of the selected duration unless you choose to purchase a new pass.

c. Payment Processing

All payments are securely processed by Stripe, Inc. ("Stripe"). By providing payment information, you authorize Keppek Labs Inc (through Stripe) to charge your selected payment method for the total amount of your purchase.

d. Refund Policy

All sales are final. One-time Access Passes are generally non-refundable, except as required by applicable consumer protection laws.

7. Intellectual Property Rights

All content on the Service, including text, graphics, logos, software, video lessons, and practice questions ("Company Content"), is the exclusive property of Keppek Labs Inc and its licensors, protected by copyright, trademark, and other intellectual property laws.

8. License to Use the Service

Subject to your compliance with these Terms, Keppek Labs Inc grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your own personal, non-commercial educational purposes.

You may not:

9. Prohibited Conduct

You agree not to use the Service to:

10. Disclaimers of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. KEPPEK LABS INC DOES NOT WARRANT THAT:

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. NO GUARANTEES ARE MADE ABOUT ACADEMIC OR EXAM OUTCOMES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEPPEK LABS INC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL; (B) ERRORS, INACCURACIES, OR OMISSIONS IN AI-GENERATED CONTENT; (C) RELIANCE PLACED BY YOU ON THE COMPLETENESS OR ACCURACY OF SUCH CONTENT.

OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF: (i) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (ii) $100.

12. Indemnification

You agree to indemnify and hold harmless Keppek Labs Inc, its directors, employees, and agents from claims or expenses (including attorney's fees) arising out of your use of the Service, your violation of these Terms, or your infringement of third-party rights.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States. Disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

14. Changes to Terms

We may update these Terms at any time. If changes are material, we will provide at least 30 days' notice before new terms take effect. Continued use of the Service after revisions become effective constitutes acceptance of the new Terms.

15. Contact Us

If you have questions about these Terms, contact us at:

Keppek Labs Inc
Email: info@keppek.ai