These Terms and Conditions ("Terms") govern your access to and use of the PrepGen.ai website, services, content, and applications (collectively, the "Service"). The Service is owned and operated by Keppek Labs Inc ("Company," "we," "us," or "our").
Please read these Terms carefully before using our Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, you may not access the Service.
This agreement is a legally binding contract between you ("you," "user") and Keppek Labs Inc. By creating an account, making a purchase, or otherwise using the Service, you represent that you have read, understood, and agree to be bound by these Terms.
If you are a parent or legal guardian providing consent for your child (under the age of 18) to use the Service, you agree to be bound by these Terms in respect of your child's use of the Service.
PrepGen.ai provides an AI-powered online platform designed to help students prepare for competitive exams. Services include, but are not limited to, AI-generated diagnostic tests, personalized study plans, adaptive practice questions, performance analytics, and related educational content.
The Service utilizes Large Language Models (LLMs) and other Artificial Intelligence (AI) technologies to generate content, questions, and explanations.
No Guarantee of Accuracy: You acknowledge that AI technology is experimental and rapidly evolving. It may occasionally produce incorrect, misleading, or offensive information (commonly referred to as "hallucinations"). Keppek Labs Inc makes no representations or warranties regarding the accuracy, reliability, or completeness of any AI-generated content.
Not Professional Advice: The content provided is for educational self-study purposes only. It is not a substitute for official study materials from exam governing bodies (e.g., the College Board, AAMC, or FSMB).
Verification: You are solely responsible for verifying the accuracy of any information obtained through the Service before relying on it, especially for high-stakes examinations.
Critical Judgment: You agree to use your own judgment when interpreting AI-generated explanations or feedback. You generally should not rely on the Service as the sole source of truth for medical, legal, or safety-critical information.
Registration: To access most features, you must register for an account. You agree to provide true, accurate, current, and complete information during the registration process and to keep it updated.
Account Security: You are responsible for maintaining the confidentiality of your account password and all activities under your account. Notify us immediately of any unauthorized use.
Age Requirement: The Service is not intended for children under 13. Users between 13 and 18 may only use the Service with the consent and supervision of a parent or legal guardian.
We offer a Free Tier with limited features. These may include a cap on the number of practice questions, tests, or AI-powered interactions per month. Advertisements may be displayed on the Free Tier.
We offer Premium access under two billing models. The model that applies to your purchase is shown on the plan you select before you pay.
Access Passes (one-time payment): You are charged once at the time of purchase for a fixed duration (for example 30 days, 90 days, 6 months, or 12 months). These purchases are not subscriptions and do not renew. Your access to Premium features automatically expires at the end of the selected duration unless you choose to purchase a new pass.
Monthly Subscriptions (auto-renewing): Where offered, a monthly plan is a subscription that renews automatically. Your payment method is charged the then-current monthly price at the start of each billing period, and the subscription continues until you cancel. The price, billing period, and renewal terms are disclosed at the point of purchase, and you must affirmatively consent to them before the first charge. We will give you advance notice before any change to your recurring price takes effect, and such a change will apply only to billing periods beginning after the notice period.
Cancellation: You may cancel an auto-renewing subscription at any time. Cancellation stops future renewals; it does not retroactively cancel a period you have already been charged for. You keep Premium access until the end of the billing period you have paid for. Subscriptions purchased through the Apple App Store must be cancelled through your Apple account subscription settings; subscriptions purchased elsewhere can be cancelled from within the Service or through the billing portal linked in your account.
Depending on your region and the platform you purchase from, payments are processed by Stripe, Inc. ("Stripe"), by Apple Inc. through In-App Purchase, or by Razorpay Software Private Limited ("Razorpay"). By providing payment information or confirming a purchase, you authorize Keppek Labs Inc, through the applicable processor, to charge your selected payment method for the amount of your purchase and, for auto-renewing plans, for each subsequent renewal until you cancel.
Purchases made through the Apple App Store are subject to Apple terms and are billed by Apple, not by us.
One-time Access Passes are generally non-refundable once purchased, except as required by applicable consumer protection laws.
For auto-renewing subscriptions, cancelling prevents future charges but does not generate a refund for the current billing period, except as required by applicable law. Refund requests for purchases made through the Apple App Store are handled by Apple under its own refund policy, and we are unable to process them on your behalf.
All content on the Service, including text, graphics, logos, software, video lessons, and practice questions ("Company Content"), is the exclusive property of Keppek Labs Inc and its licensors, protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, Keppek Labs Inc grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your own personal, non-commercial educational purposes.
You may not:
Modify, copy, or create derivative works from Company Content.
Use Company Content for commercial purposes or public display.
Attempt to decompile, reverse engineer, or discover source code.
Transfer, sell, or "mirror" content elsewhere.
Use bots or automated scraping tools.
You agree not to use the Service to:
Violate any local, state, national, or international law.
Harass, abuse, stalk, threaten, or defame any person or entity.
Post, share, or transmit any content that is unlawful, obscene, fraudulent, or infringing on another's intellectual property rights.
Interfere with or disrupt the security or integrity of the Service or its servers.
Input sensitive personal data (PII) or confidential information into the AI prompts.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. KEPPEK LABS INC DOES NOT WARRANT THAT:
THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
RESULTS (INCLUDING TEST SCORES OR ANALYTICS) WILL BE ACCURATE, RELIABLE, OR COMPLETE.
THE QUALITY OF THE SERVICE WILL MEET YOUR EXPECTATIONS.
YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. NO GUARANTEES ARE MADE ABOUT ACADEMIC OR EXAM OUTCOMES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEPPEK LABS INC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL; (B) ERRORS, INACCURACIES, OR OMISSIONS IN AI-GENERATED CONTENT; (C) RELIANCE PLACED BY YOU ON THE COMPLETENESS OR ACCURACY OF SUCH CONTENT.
OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE GREATER OF: (i) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (ii) $100.
You agree to indemnify and hold harmless Keppek Labs Inc, its directors, employees, and agents from claims or expenses (including attorney's fees) arising out of your use of the Service, your violation of these Terms, or your infringement of third-party rights.
These Terms are governed by the laws of the State of Delaware, United States. Disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
We may update these Terms at any time. If changes are material, we will provide at least 30 days' notice before new terms take effect. Continued use of the Service after revisions become effective constitutes acceptance of the new Terms.
If you have questions about these Terms, contact us at:
Keppek Labs Inc
Email: info@keppek.ai