Account Deletion

Last Updated: January 06, 2026

You can delete your PrepGen.ai account directly from the app settings on the website or mobile app.

Web app

Go to Settings, open the Account Delete section, and select Delete My Account. Confirm the prompt to complete deletion.

Mobile app

Open the app, go to Settings, then Account Delete, and tap Delete My Account. Confirm the prompt to complete deletion.

What happens next

Your account and associated data are permanently deleted after you confirm. We may retain limited records required for legal, security, or billing purposes.

Need help?

If you cannot access the app, email info@keppek.ai from the email address linked to your PrepGen.ai account with the subject line "Account Deletion Request".